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Home > Payment Options > Opt Out

Opt out of your payment change

If you'd rather not go ahead with the change to your regular payment amount, you can opt out below.
Got questions? Read our FAQs.

Opt out of the payment change

Choose a reason below and press OPT OUT. This will remove you from the payment amount change.

Please note: when you opt out you will be redirected to an Income & Expenditure form so we can make sure your payment is affordable.

If your circumstances have changed and you're struggling to pay, please contact us and we'll find an amount that works for you.

Need help?

Our Help & Tips page links to free, independent money advice, and our FAQs answer the most common questions.

Help & Tips FAQs